In order to activate your kit, please go to vitagene.com/activate.
Fill out the first page with all required information, then click "Save and Continue".
If you have a product ID on the bottom right corner of your DNA kit, select the image to your left.
If you do NOT have a product ID on the bottom right corner, select the image to your right.
Fill out the required information, complete our CAPTCHA form to indicate you are not a robot, and click "Save and Activate"
NOTE: If you DO NOT HAVE a product ID (and are at the screen picture below): do not worry, simply click on the shaded box on the upper right-hand corner. This will allow you to activate the kit WITHOUT a product ID, only needing the Kit ID found on your vials and inside the instruction card.
You will receive a confirmation of activation email once your kit has been properly activated. Please activate your kit as soon as possible if you already shipped your DNA sample to our lab. Our customer support agents can be reached by emailing firstname.lastname@example.org.