In order to return your Health and Ancestry kit and receive a refund. Please send the unused kit to the address below along with a note containing your order number and request for a full refund. When we receive the unused kit, we will issue the refund. Vitagene DNA testing kits purchased with third party site vouchers like Groupon, CNN Store and Joyous, are non refundable.
Please keep in mind that at home Covid-19 kits are non refundable and can not be returned.
404 Bryant St.
San Francisco, CA 94107