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When do I get my results?
- Purchase your kit on our website at vitagene.com/shop
- After purchase, your kit should arrive in 7-10 business days
- When you receive the kit, following the instructions in the card provided to collect a DNA sample and activate your account at vitagene.com/activate
- Send the kit back to our lab with the return mailer provided (While normally this take 5-10 business days, it can take up to 22 days for a DNA sample to be received by the lab)
- Once your kit is received by our lab, processing will take about 3-4 weeks on average.
- Once your results are ready, you will receive an email notification from us directing you to view results on your dashboard at vitagene.com/login