How do I cancel my order?

Unfortunately as we have real time fulfillment we are unable to cancel an order after it has been put in.

If you no longer want your kit after purchase you can send the unused kit back to our office for a refund.

Please send the unused kit to the office address below. Include in the package a note with your order number and a request for a refund.

Once we receive your unused returned kit we will issue you a full refund.

Return Office Address:

Vitagene

Attn: Returns

404 Bryant St.

San Francisco, CA 94107