How do I receive my results?

Find your reports - In order to view your results please log into your Vitagene dashboard at vitagene.com/login

Connect yourself to your DNA sample - If you do not have an account, please make sure to activate your kit at vitagene.com/activate.

How you'll know when results are posted - You will receive an email notification when your results are ready. However, if it has been over 8 weeks since sending your kit back in, please log in to your Vitagene dashboard to check that the results are not already available. 

What to expect with late activated kits -  An average waiting period to receive results is 10 days for DNA samples that have been activated after already being processed at our lab. Your DNA sample has likely completed being processed if the lab has already had possession of your DNA swab sample longer than our average 6 week processing period.