Submit a request
Ask a question:
Questions about results
Diet Report Questions
Why am I being recommended weight loss options when I am not overweight?
General Report Questions
How was my DNA used to produce this report?
How can I change the language of my report?
Ancestry Report Questions
How is my ancestry determined?
Why is Ancestry in Regions?
Why doesn't Native American show up in my ancestry report?
What do you mean the DNA is “not meant for medical/health purposes or for legal proceedings”?
How do I upload my raw DNA from 23andMe?
How do I upload my raw DNA from Ancestry
What other sites can I upload my raw DNA file to to receive additional reporting
How do I download my raw DNA file?
Powered by Zendesk